Responsible for providing total customer satisfaction through accurate and timely order processing; preparing quotations, responding to customer inquiries, monitoring production schedules and deliveries, and utilizing problem-solving skills to resolve customer issues.

Responsible for custom graphics and logo design presentations to customers; Printing of order specifications, plate fabrication and mounting; and, Archiving complete customer history.

A fully integrated M.R.P. II software system allows MULTISAC^® to coordinate the workflow through all departments and production stages, from order processing to manufacturing to timely delivery of products, for ultimate customer satisfaction.

Responsible for daily quality verification and control of production and shipping processes, maintaining the ISO certified quality control system, handling customer complaints and customer site visits.